Privacy Policy

Elevated Meals ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, sign up for our services, or receive communications from us, including SMS messages.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and delivery address, and payment details when you place an order or sign up for our services.

  • Automatically Collected Information: IP address, browser type, device information, and website usage data.

  • SMS and Communication Preferences: Information related to your opt-in for SMS notifications, promotions, and order updates.

2. How We Use Your Information

We use your personal information to:

  • Process orders and provide meal delivery services.

  • Send transactional updates (e.g., order confirmations, delivery notifications).

  • Send promotional messages via email and SMS (with your consent).

  • Improve our website, services, and customer experience.

  • Comply with legal and regulatory requirements.

3. SMS Marketing & Communications

By providing your phone number and opting in, you agree to receive SMS messages from Elevated Meals regarding promotions, order updates, and exclusive offers.

  • Opt-Out: You may opt-out at any time by replying STOP to any SMS message.

  • Help & Support: For assistance, reply HELP or contact us at [insert contact email].

  • Message & Data Rates: Standard message and data rates may apply based on your carrier.

4. How We Protect Your Information

We implement security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet-based system is 100% secure.

5. Third-Party Sharing

We do not sell or rent your personal information. However, we may share data with trusted service providers (e.g., payment processors, delivery services, SMS providers) as necessary to fulfill our services.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

7. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications at any time.

  • Request details about how your data is used.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.

9. Contact Us

For any privacy-related questions, please contact us:
📧 Email: hello@getelevatedmeals.com